CAREERS

Career Openings

inferno is seeking an experienced Director of Digital Services. The Director of Digital Services will manage the interactive department, including supervising the design, programming, development, and management of all interactive/web and digital projects for the agency and its clients. This person should be skilled at creating interactive websites and digital strategies that are functional, dynamic, effective, and capable of maintaining a brand’s image.

What you can expect from us:

  • A fast-paced and rewarding experience, working alongside a great group of motivated professionals.
  • Awesome Downtown Memphis location with paid parking.
  • Variety.
  • Paid vacation and personal/sick time off.
  • Paid holidays.
  • An additional week of paid leave to support a cause you are passionate about through our Fuelanthropic initiative.
  • Company supplemented medical, dental, and vision insurance plans.
  • 401(k), with company matching up to a certain percentage.

Responsibilities:

  • Work closely with the Digital Marketing Director, account service, and creative teams on strategy and design, ensuring UX, SEO and tracking are cutting edge for our clients.
  • Work with project management and account service teams to develop proposals for site development as part of the overall client strategic planning process.
  • Assign, advise, and manage web design and development teams to ensure quality project outcomes.
  • Implement policies and standards for posting content to interactive/web and digital properties.
  • Help provide digital campaign performance reporting and analysis to clients, when needed.
  • Regularly monitor websites and produce reports on current status, with recommendations for updates of content and design.
  • Stay current with ever-changing web design and digital trends, tools and practices.
  • Appropriately manage resource capacity and demand to meet business delivery and production support expectation.
  • Schedule staff trainings to ensure the interactive department maintains a high level of skills and knowledge.
  • Develop unique strategies and build upon current client strategies within the digital arena to meet/exceed objectives.
  • Cultivate relationships across the agency to maximize collaboration, partnership, and efficiency.

Qualifications:

  • 3-5 years of experience leading Development/Digital team.
  • Extensive web development experience.
  • Understanding of hosting services and platforms (e.g. Shared, Virtual, Cloud, etc.)
  • Experience with .NET or ASP backend development
  • Experience with SQL Server databases
  • Experience or knowledge concerning enterprise systems such as:
    • IIS web servers
    • Active Directory / LDAP user management and/or integration
    • Single sign on or corporate login integration
  • General understanding of how Content Management Systems work including headless CMS
  • Extensive experience with WordPress
  • Experience working in Google Search Console and Google Data Studio
  • Experience with Drupal, Hubspot, BigCommerce and DotNetNuke are a plus
  • Experience hosting WordPress and Drupal sites on Pantheon
  • Command line maintenance for servers
  • Rackspace server maintenance and set up
  • Marketing automation experience including Salesforce integrations
  • Web project management in Trello

Programming Languages and Frameworks beyond the basics:

  • PHP, Laravel, Vue.js
  • Custom application development
  • Working with git repositories

To be considered:

Please send your cover letter, resume, and salary requirements

inferno is looking for a passionate, organized, hard-working account coordinator to join our team of PR experts. The right candidate will be a mix of strategist and writer, with a personality for collaboration and a fierce dedication to superior client service. You should have an intimate knowledge of AP style and be able to creatively craft content for a variety of social platforms, blog posts, press releases and media pitches. 1-3 years communications experience preferred. Salary commensurate to experience.

The Account Executive (AE) is responsible for daily contact between the agency and one or more client accounts. The AE interfaces with the various

departments of the agency to move things through on behalf of the client. This includes meeting with the creative team, media planner, public relations department, interactive team and production manager regarding project work and strategic client planning.

Account Executives have major input in developing strategic marketing plans for their clients. After plans are developed and presented to clients, the AE is responsible for carrying the plan out on a daily basis.

Account Executives are also responsible for gaining new business from existing clients. Account Executives are not salespeople; they are service personnel. Account Executives will not be asked to cold canvas for new business. This takes valuable time from servicing their present accounts.

Responsibilities: 

  • Serve as the primary contact to multiple clients, understand the client needs, and translate those needs to the appropriate department within the agency.
  • Meet regularly with production manager, creative director, traffic manager, media planner, public relations, and interactive staff to coordinate agency efforts on behalf of assigned clients/accounts.
  • Effectively present, sell, and defend all agency work/proposals to clients; support other client service team members in these functions.
  • Keep apprised of clients’ brands, products, services, and marketing developments.
  • Assist in preparing client invoices, proposals, marketing, media, and public relations plans.
  • Regularly check for and respond promptly to all client communications, including calls and emails.
  • Coordinate with interactive and creative teams to ensure traditional/interactive synthesis of marketing efforts.
  • Check and approve creative/production materials, copy, layouts, and production art, and coordinate client approval of same.
  • Ensure prompt collection of accounts receivable.
  • Coordinate project timing and budgets with all relevant agency personnel.
  • Actively seek additional projects/new business from client contacts.
  • Other duties may be assigned.

Basic Qualifications:

  • BS/BA degree
  • 3-5 years marketing or relevant experience
  • Must have excellent written and verbal communication, presentation, execution, and organizational skills
  • Must be a self-starter, resourceful, creative, and results-oriented

Preferred Qualifications:

  • Strong knowledge of billing and budgets
  • Experience with Workamajig
  • Proficient with Microsoft Office and Apple software

What you can expect from us:

  • A fast-paced and rewarding experience, working alongside a great group of motivated professionals
  • Awesome Downtown Memphis location with paid parking
  • Paid vacation and personal/sick time off
  • Paid holidays
  • An additional week of paid leave to support a cause you are passionate about through our Fuelanthropic initiative
  • Company supplemented medical, dental, and vision insurance plans
  • 401(k), with company matching up to a certain percentage
  • * Required information
  • Accepted file types: pdf.
  • Click here to read the Terms of Service