CAREERS

Career Openings

The PR Account Executive supports the public relations department, managing multiple client relationships, projects and events. Emphasis is placed on growing independent work with a focus on project management, client and media relations, social media, and content marketing, among other skills. The PR Account Executive also works with the PR team to facilitate integrated communications campaigns throughout the agency. The PR Account Executive reports directly to the PR Manager.

The PR Account Executive will demonstrate superior organizational skills, attention to detail and the ability to prioritize and manage several tasks on an ongoing basis. He or she will have a strong work ethic and excellent interpersonal and communications skills. The PR Account Executive will be a self-starter who learns quickly and thrives in a fast-paced, high-performing environment.

Responsibilities

  • Work both independently and with the PR Manager to develop integrated, strategic PR plans.
  • Exhibit competency in drafting copy for client communication materials and internal correspondence (e.g., event announcements, press releases, fact sheets, press kits, social media content, blog copy, emails, etc.) effectively and with limited supervision, using AP Style and maintaining clients’ brand standards.
  • Work with account coordinators to conduct and obtain research of any and all aspects of a client’s business, as required in strategic planning.
  • Effectively pitch and secure meetings/interviews with media, or other stakeholders, for clients.
  • Successfully plan and execute client activities such as media tours, receptions, educational seminars, VIP luncheons, trade shows and other special events.
  • Monitor client-related media for trend/marketing/story/lead opportunities, proactively identify story ideas and work with supervisor to develop.
  • Effectively place client messages and spokespeople in target media outlets.
  • As it relates to social media, regularly suggest ideas, develop content calendars, manage the planning, and comfortably execute campaigns on behalf of clients.
  • Work with PR team to expand current media lists, update contacts on a regular basis and create new lists based on new clients and markets.
  • Establish detailed project schedules and timelines, as well as open new jobs.
  • Work with management to initiate project billing, develop billing reports and be responsible for budget/time management on assigned projects.
  • Assist in oversight of interns, when applicable.
  • Other duties as directed by the PR Manager.

Qualifications

  • Bachelor’s degree in public relations, communications, marketing or related field.
  • 2-4 years’ experience in public relations or social media marketing with at least 2 years being direct PR agency experience.
  • Experience acting as the point person for clients on marketing/PR projects.
  • Demonstrated PR and strategic planning skills.
  • Adept in AP Style writing for press releases.
  • Strong creative writing skills to align with increasing content marketing/owned media requirements.
  • Clear understanding and demonstrated knowledge of the ever-evolving social media landscape, including reporting tools.
  • Excellent time management skills.

Preferred Qualifications

  • Experience with a PR database, such as Cision.
  • Strong knowledge of billing and budgets.
  • Experience with Workamajig.
  • Proficient with Microsoft Office and Apple software.

What you can expect from us

  • A fast-paced and rewarding experience, working alongside a great group of motivated professionals.
  • Awesome Downtown Memphis location with paid parking.
  • Paid vacation and personal/sick time off after your six-month probationary period.
  • Paid holidays.
  • An additional week of paid leave to support a cause you are passionate about through our Fuelanthropic initiative.
  • Medical, dental, vision and other insurance with a portion paid by the company.
  • 401(k), with company matching up to a certain percentage.
  • Subsidized lunch program.

The Senior Account Executive serves as the strategic lead and project manager, monitoring the efforts of the various departments of the agency to get the project done on time, on strategy and within budget for the client. He/she must be aware of the client objectives, deadlines and budgets and must be able to answer questions from the creative team and/or client. The Senior Account Executive is an elevated account role within the agency with focus shifting from tactical project management to strategic planning and oversight of tactical execution. Strong client relationship building and professional management of internal/external relationships is critical.

Outlined below are the duties and responsibilities of the Senior Account Executive.  This job description provides a basis for the duties and responsibilities of the job but is not limited to only the specifics listed here.

 

DUTIES & RESPONSIBILITIES:

Account Management

  • Develop and cultivate relationships with key client contacts.
  • Deliver outstanding client service by serving as a liaison with other agency and client departments.
  • Be visible and available to the client.
  • Meet with the client on an as-needed basis to effectively manage projects.
  • Actively seek additional projects/new business from client contacts.
  • Aid Account Supervisor in the preparation of quarterly business projections.
  • Promote overall agency image within the business community.
  • Serve as a resource to an individual or group of employees (AC and AE levels), providing expertise and insight on internal processes and client/account activity.
  • Work with Account Manager and Account Supervisor to identify areas of growth/decline within existing accounts.
  • Participate in new client solicitation as requested by Partners.
  • Promote positive work environment and champion inferno culture of accountability, collaboration, and community.

Planning

  • Be a leading contributor to the client’s marketing strategy – be an advocate for smart, strategic options, don’t simply take orders.
  • Work with the Account Supervisor to develop specific marketing communications strategies and tactics in the form of a written plan & to establish budget and scheduling recommendations.
  • Work with clients to solicit and understand what is necessary and preferred for planning purposes.
  • Meet with Account Supervisor and Media Planner to provide information re: media needs for the client.
  • Coordinate creative planning sessions for each client when necessary.
  • Coordinate research of any and all aspects of a client’s business as required in strategic planning.
  • Monitor and track effectiveness of campaigns and work with Account Supervisor to provide analysis.
  • Develop measurement and reporting strategies for client engagements and campaigns.
  • Identify appropriate areas of learning in project work and delegate project responsibilities to AE/AC staff for growth/maximum efficiency.

Production 

  • Develop excellent, positive relationships with internal departments to ensure client delivery within time frames and budget.
  • Communicate – Ensure project information is communicated to appropriate departments/team members.
    • Provide complete and accurate information as to the objectives, audience, and competitive situation, etc. involved in the project.
    • Gather and organize information provided by client into usable format for creative team.
    • Provide traffic with complete and current deadlines and work together to determine production schedules.
    • Clearly communicate budgets for all projects.
  • Utilize creative judgment to determine when the solution meets the objectives set forth during the creative kick-off meeting.
  • Check and ensure quality of all agency work before presenting it to and discussing it with the client.
  • Coordinate client approval for all projects.
  • Participate in the budgeting process and ensure that the client project is done within scope, within budget, and within deadlines.
  • Understand and follow agency processes.
  • Modeling processes and proper behaviors for AE/AC staff.

Administrative

  • Provide detailed and accurate information on the job starter form.
  • Develop and maintain weekly status reports for clients.
  • Provide written confirmation from all meetings, conference calls, or phone conversations where decisions are made to the client in the form of written documents or emails.
  • Review and manage billing for each project with Account Supervisor.
  • Lead the fiscal management of your accounts, including budget, monitoring job estimates, and billing and work with AS to understand account profitability.
  • Ensure prompt collection of accounts receivables.
  • Communicate effectively, professionally and in a timely manner with management.
  • Manage various internal processes on behalf of account team.
  • Regularly review account forecast and communicate any changes to Account Supervisor.

BASIC QUALIFICATIONS:

  • BS/BA degree.
  • 4-6 years marketing or relevant experience with 2 years being agency experience.
  • Must have excellent written and verbal communication, presentation, execution, and organizational skills.
  • Must be a self-starter, resourceful, creative, and results-oriented.

PREFERRED QUALIFICATIONS:

  • Strong knowledge of billing and budgets.
  • Experience with Workamajig.
  • Proficient with Microsoft Office and Apple software.

WHAT YOU CAN EXPECT FROM US:

  • A fast-paced and rewarding experience, working alongside a great group of motivated professionals.
  • Awesome Downtown Memphis location with paid parking.
  • Paid vacation and personal/sick time off after your six-month probationary period.
  • Paid holidays.
  • An additional week of paid leave to support a cause you are passionate about through our Fuelanthropic.
  • Medical, dental, vision, and other insurance with a portion paid by the company.
  • 401(k), with company matching up to a certain percentage.
  • Subsidized lunch program.
  • * Required information
  • Accepted file types: pdf.